Freeburg, Illinois
Not resolved

I was sent as a gift your members mark 30 ounce silver insulated cup.The lead slides up doesn't seal well gets a rim of water on the outside of the top of the cup where it meets the lead about a quarter of an inch ...

which causing the eyes not to stay frozen and last as advertised.

I am homebound and not able to return The item.Very disappointed in this section, can I please have a new cup with lid to hopefully get the description that you advertise

This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Members Mark and uploaded a picture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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