Krissy C Cyp

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Moldy bacon bits

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Members Mark - Moldy bacon bits
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We bought a couple of packages of members mark real bacon bits and the second bag that I opened was moldy. The expiration date isnt until April. I have pics of the bag, the moldy bacon, and the expiration date.
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Preferred solution: Full refund

User's recommendation: We’ve bought these bacon bits several times and never had issues. Usually love them!

Lexi L Vdh

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| map-marker North Richland Hills, Texas

Found top of LATEX GLOVE in my frozen wing bag

Members Mark - Found top of LATEX GLOVE in my frozen wing bag
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Members Mark - Found top of LATEX GLOVE in my frozen wing bag - Image 4
I ALWAYS portion out my meat and when I opened up my bag of frozen chicken wings I found an orange finger tip of someones LATEX glove in my bag!
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Randy R Qpt

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Acai bowl

Members Mark - Acai bowl
I don't understand why you guys changed the acai bowl its nasty now and has no flavor its plain and bland it was good before with almond and sunflower seeds it had flavor now this new bowl sucks can't even finish one bowl nobody even asked for this change I guess I'll be going back to tattoo chef. Who ever made this should be fired sales are going to go down.
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Preferred solution: Full refund

User's recommendation: Don't buy it taste nasty now

Karrie W Kgp

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Verified Buyer
| map-marker Papillion, Nebraska

Moldy cheese and date still good

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Members Mark - Moldy cheese and date still good
Members Mark - Moldy cheese and date still good - Image 2
I purchased a large bag of cheese as I always do- love the product/ found mold half way through the bag- product still good by expiration date- throwing the remainder away- great customer service & she took great notes w/ the detail I gave- will buy again
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Loss:
$11
Pros:
  • Great quality and amount for your money

Preferred solution: Full refund

User's recommendation: Always check dates- which were fine but check the product as well- if u are able

Dianne H Sop

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Cooked and ready shrimp had partial shells on

On Dec.8, 2023 I purchased 2 bags of 31/40 cooked and ready shrimp, each bag was 2lbs...most of the shrimp had partial shells on them...also many were NOT deveined...this was for Christmas...I spent over an hour deveining and pulling off shells from shrimp !!! I have been a Sam's member since 1995...then again 2014...I have purchased these shrimp many times and never had a problem...but these 2 bags were awful !!! I couldn't return them as it was Christmas Eve...Dianne Hightower #101421****483****
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Mary P Uyd

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Verified Reviewer
| map-marker Midway, Georgia

Members Mark Chicken Bites

Members Mark Chicken Bites
Members Mark Chicken Bites - Image 2

We have been purchasing the Members Mark chicken bites for years and have enjoyed them tremendously. We live about an hour from any Sam's Club so when we go, we stock up on this product.

In the past year the quality of the chicken bites has decreased dramatically.

Almost half of the chicken bites are full of tough gristle and not edible. For the price of this product you would think Sam's Club would demand a better product. We will not be purchasing them anymore. I wish I could send you a photo of the latest chicken bite's gristle - it's disgusting.

We kept hoping that we got a bad batch, but all 3 bags we opened were the same. Less than 1/2 of them were edible.

Being an hour away, how can we get our money back for the 3 bags that we purchased?

Mary Poston

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User's recommendation: These used to be great but now 1/2 of them are full of tough gristle - not recommended!

Monica F Tdr

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Replacement

Members Mark - Replacement
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I need new insides for my members mark grill. Or a replacement grill. I will send pictures. The grates are bad. The heating element has a problem could I please get in contact with someone to give me a hand here. My contact phone number is 419706****. You can also reach me at (419) 577-****
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Preferred solution: A replacement grill or parts to fix it

RYANNA P

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Product health/safety

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Hi there! I bought a box of orange chicken, the members mark brand from Sams club in Colorado Springs. I noticed a odd looking chicken so i ripped it open to find the most unsettling "chicken" I have ever seen in my life. As I pulled it, it almost looked like a liver, but then turned into a gooey brown substance. I'm not sure what it was but I did get a photo. I am also not sure what the refund policy for this is, but I am horrified! I ate one bag a few days ago and noticed weird texture but didnt even think to look at it. I've been sick to my stomach since yesterday
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Preferred solution: Full refund

Anonymous
map-marker Mableton, Georgia

Not satisfied with the dog pads

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They are so thin that now the P is on the floor and it does not hold. No 8 ounce glass of water instead of water *** They should be sicker.
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Lorna R Jer

It prompted me and I literally got absolute no help nothing ! Idk

Well I needed to know if I can order a part for a XL CAL KING adjistible bed - the u shaped piece that goes at the end of the bed - it didnt come in the box - and I was trying to speak to someone to see how much it was -I had a chat and they wanted me to enter my card number to ask the question? Come on I dont understand???
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Loss:
$25

Preferred solution: The u shaped bar that goes at the end of an adjustable bed? I don’t have receipt. It was was suppose to be in the box. The only money I will Loose is the cost of the part but I can’t even get anyone to tell me the price if I can get it replaced???

User's recommendation: Dont buy the product because you can’t get ahold of anyone to help? I don’t get it

Janice M Mek

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Need help

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Members Mark - Need help
Members Mark - Need help - Image 2
this left pellets stacked against sides of box and quit. Why did pellets stay against walls and allow auger to be empty? They weren't wet, they were loose, just didn"t fall into auger? Does anyone have a solution for this? It seems pellets fall to center but, like a whirlpool, build up pelets on side of feeder box, that do not fall to center where auger pulls pellets from. Must be design flaw. Janice Mills
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Preferred solution: fix

User's recommendation: very good grill, just cannot leave to cook overnight

Victoria G Vtr

Exploding plastic bad on Hawaiian chicken teriyaki

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Purchase the Hawaiian Chicken Teriyaki and followed the instructions for the microwave and when I opened the door the bag exploded was a mess over everything. And was not able to save much of the sauce. I was very surprised by that and afraid to buy it again. What we were able to save and eat was good.
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Loss:
$15
Pros:
  • I like their items will still purchase them
Cons:
  • Dinner was not great that night

Preferred solution: really just letting them know. It was $14.95 I mean not a lot of money just disappointed and now wondering if i should chance buying it again.

User's recommendation: not much to say to future customers

Rasaan Zbi

BBQ grill

Is flat griddle natural gas adaptable? Cecelia Montoya. Cclmontoya@***.com. 505977**** I would appreciate a reply. Thank you
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Preferred solution: Information

Bilalahmed K

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Wholesale account

Members Mark - Wholesale account
Members Mark - Wholesale account - Image 2

Hi,

We are Sale Push trader, one of the finest retailer in the USA and UK, and now we're planning to dive more deeply into the Wholesale Business.

Actually, we're doing Business in Globally USA and UK both markets, And Now We want to increase our sale Ratio, that's why we are connected with you so that, we will grow together.

Were always looking for new, premium-quality brands and amazing products to carry for our customers. We resale products on our brick & mortar and also on our eCommerce store.

At this point, we are looking for your terms and conditions and want to know how we can proceed to have a business together.

Bilal,

Sales Manager

Sale Push trader.

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Pros:
  • Good service

Preferred solution: Price reduction

Anonymous
map-marker Philadelphia, Pennsylvania

Lady couldn’t speak English

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Called customer service and was unable to communicate with representative because she couldnt understand English
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Melissa M Ztc

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Verified Reviewer
| map-marker Edinburg, Texas

Product formulation code

Members Mark - Product formulation code
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I need product formulation code for members mark white meat chicken nuggets fully cooked breaded nuggets shape chicken breast Patties with rib meat
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Preferred solution: Just need product formulation for my business (daycare) for food sponsor.

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